Coronavirus Delivery Update

Our online shop remains open for business and all orders from our stockroom are being dispatched as fast as current circumstances allow us. We are taking all necessary steps to provide a smooth service whilst adhering all hygiene and health standards necessary for a safe transaction.

Please note, Special Delivery upgrade is still available, but on occasion we might not be able to fulfil it. If that’s end up being the case with your order, we will inform you as soon as possible and offer you a solution including refund or an alternative delivery method.


Estimated Shipping Times

As a guide we have the following delivery times for delivery of parcels:

United Kingdom: 1-4 business days
North America: 5-10 business days
Europe: 3-7 business days
Australia, New Zealand and Oceania: 5-10 business days
Asia Pacific: 6-12 business days
Latin America and the Caribbean: 8-12 business days
North Africa and the Middle East: 5-12 business days

We will do our upmost best to meet these shipping estimates, but cannot always guarantee them. Actual delivery time will depend on the shipping method you choose and the conditions affecting postal system at any given time within your country.

Processing Time for Orders

The time we need to prepare an order for shipping varies, usually within two business days. Each item will have this information stated under the Shipping & Policies section of that listing. If you need your order to be delivered for a certain event or a specific time frame, please get in touch with us and we will be able to confirm estimated delivery times.

Delivery Charges

Standard: FREE
Next day: £4.95

International (Outside UK)
EU: £6.50
Rest of the World: £8.50

Customs and Import Taxes

Please note, some international orders might be subject to customs duty and each country will have their own regulations for a maximum tax-free allowance per purchase. By law, we are required to declare the total price of the order on custom forms. Buyers are responsible for any customs and import taxes that may apply within their country. We cannot be held responsible for delays due to customs.

All orders are shipped from the UK. Payments are made in £ GB Pound (Sterling). Exchange rate will be determined by your payment provider. 

If you have any questions or concerns, our Frequently Asked Questions page might provide some answers. And you can always contact us via our website.